Hotel & Cancellation Policy
Cancellation Policy
Non refundable booking. If cancelled upon booking no refund will apply.
If a booking is cancelled or changed by the customer, the hotel will be notified (of the changes) and the original confirmation email and Booking ID that was generated will become null and void.
Hotel Policy
1. The meal plan for your selected booking includes Breakfast.
2. The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.
3. It is mandatory for guests to present valid photo identification at the time of check-in.
4. A Driving License, Voter ID Card or Passport will be considered as a valid photo ID.
5. The inclusion of 'extra bed' with a booking is facilitated with a folding cot or a mattress as an extra bed.
6. Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 PM and the standard check-out time is 12 PM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.
7. The room tariff includes all taxes. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.
8. The hotel reserves the right of admission. Accommodation can be denied to guests posing as a 'couple' if suitable proof of identification is not presented at check-in. |